Hundreds of suitcases lay strewn across the floor of London’s Heathrow airport after the baggage system at Terminal 2 faced a “technical problem” on Saturday.
Frustrated passengers posted photos and videos of the chaotic sea of luggage on Twitter. Some users stated that there was a two-hour delay in collecting their luggage.
absolute chaos in #Heathrow where all passengers are asked to leave their luggage on level 0 and wait for it to arrive at its destination one or two days later. pic.twitter.com/rLKuyNlrGk
– Giovanni Gaetani (@giovannigaetani) June 17, 2022
Lost luggage may have a final resting place…@Heathrow Airport T2…mine is the black one (I think) pic.twitter.com/u0tDMTgFHj
— Stuart Dempster (@StuDempster) June 17, 2022
One user tweeted a video from inside the airport saying that “all baggage carousels in Terminal 2 at the airport have stopped working.”
“We had to queue for our luggage and were told security would watch it so we could get through security, and maybe our luggage could make it onto the plane with a 50-50 shot.”
As mentioned in the last episode, the chaos of travel and airports is real! Today the baggage belts stopped working at Heathrow! Cool heads prevailed! Do we still blame Trudeau? ????♂️????♂️????@ItsDeanBlundell@DBlundellNet@ryanlindley@LochlinCross#airportchaos#Heathrowpic.twitter.com/VGn6tJQiQL
— Brenton.On.Tour.Podcast (@brentonontour) June 19, 2022
The Twitter user went on to say that there was immense stress caused on all airlines and passengers, but then “out of nowhere, the seatbelts started working.”
Hello. We are very sorry that the technical issue with our baggage system caused this delay. Our partner airlines will work to deliver the baggage and we trust that your airline will provide you with an update soon. For airline contact information, visit: https://t.co/tNNHwETNKM
— Heathrow Airport (@HeathrowAirport) June 18, 2022
A Heathrow airport spokesman said some passengers may have had to travel without their luggage, the BBC reported.
She said: “Earlier today there was a technical issue with the Terminal 2 baggage system which has now been resolved… We are working closely with the airlines to reunite passengers with their baggage as soon as possible. We are sorry there has been interruptions of passenger trips.
Heathrow Airport is the largest and busiest airport in the United Kingdom, as well as being the busiest airport in Europe and the seventh busiest in the world based on passenger traffic.